Sleep Country Reviews
Sleep Country has an overall rating of 3.5 based on 264 reviews. Customer feedback on Sleep Country is mixed: Sleep Country reviewers highlight positive aspects like wide selection of mattresses, knowledgeable staff, competitive pricing, and excellent delivery service, which strongly appeal to individuals seeking quality sleep products, couples looking for mattress options, and families in need of bedding solutions. However, Sleep Country is often criticized for its long wait times for delivery, high-pressure sales tactics, limited return policy, and occasional product quality issues.
264 reviews
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How would you rate Sleep Country?
All Sleep Country Reviews (264)
hello_thomas312
May 18, 2026
"Easy online order, even though I usually stick with another brand"
I ordered a mattress from sleepcountry the whole process was smooth. I’ll admit I was a bit torn because I usually stay loyal to the same mattress brand/store I’ve bought from before, but Sleep Country made it easy enough that I figured I’d give them a shot. The website was simple to navigate, checkout didn’t take long, and I got email updates along the way. Delivery showed up when they said it would, and the mattress was packed well with no problems so far. Overall, I’m happy with the online shopping experience, might have to rethink where my loyalty goes next time
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GAYLE
April 30, 2026
"Pretty happy with this order"
I ordered a couple of pillows and a mattress cover from sleepcountry.ca i’m happy with how it all turned out. The pillows have that nice soft feel, but they still give my neck the support I was looking for, so that’s been great. The cover fits well too, and it doesn’t make the bed feel noisy or too warm or anything like that. Shipping was easy and there were no issues with that part either. Not a ton more to say, just good quality stuff and I’d probably order from them again.
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MiriamCarpenter
April 28, 2026
"Refund Took a Few Days"
I got my refund after a few days, so it wasn’t a big issue in the end. I’m not exactly patient when it comes to waiting on money, but it did come through eventually.
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Rebecca.ferreira
April 27, 2026
"I ordered a mattress from sleepcountry.ca that was…"
I ordered a mattress from sleepcountry.ca that was listed as medium firm, but once it was set up at home, it felt a lot softer than I expected. From what I remember of other medium-firm mattresses I’ve had or tried, this one just didn’t line up with that feel. Delivery went smoothly, so no issues there, but the firmness guide didn’t really match real life for me. It’s a bit frustrating because you don’t truly know until it’s actually in your room and you’ve slept on it.
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donperez4585
April 26, 2026
"I got my new mattress from Sleep Country…"
I got my new mattress from Sleep Country, i didn’t realize how much my old one was affecting me until I switched. It just feels so comfortable, and I actually wake up feeling rested instead of sore and cranky. It’s kind of a relief, because sleep makes such a difference in my mood and my whole day. I’m really happy I went for it.
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ChelseaBickley_42
April 26, 2026
"Started Sagging Too Soon"
Not gonna lie, I expected a lot better for the price. It seemed fine at first, but after just a few months it started sagging and really didn’t hold up the way I hoped. I wouldn’t say it was worth the money
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CandiceGentry
March 26, 2026
"Glad I Went With Their Recommendation"
I wasn’t totally sure what to pick at first, but I figured, okay, let’s trust their recommendation and see how it goes. Turns out, it worked out great. The mattress feels just right, which was a relief because you never really know until you sleep on it. Delivery was easy enough too, so overall I’m happy with how everything turned out
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kathy_Lacey05
March 22, 2026
"I felt like there was a lot…"
I felt like there was a lot of pressure to buy add-ons I didn’t want. I’m glad I trusted my gut and didn’t agree to anything just to get through the conversation, but the experience did make me uncomfortable.
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benjamin_Murray93
March 12, 2026
"Handled the issue really well"
When my mattress was delivered, the guys spotted a tear in the mattress bag and took photos right away. I called Sleep Country afterward, and they already had notes on the issue, which felt reassuring. They set up a replacement quickly, and the new one arrived without any hassle. No arguing, no trying to blame me, just a straightforward fix. In my opinion, that’s good customer service, and I was happy with how they handled it.
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david.Pluemer
March 08, 2026
"Decent experience, but I’d compare first next time"
I bought a mattress from Sleep Country online and overall it was an okay experience. The delivery went smoothly and there weren’t any major issues, which was reassuring. I did notice that some of the mattresses seemed fairly priced, but others felt a bit expensive unless they were on sale. Next time, I’d probably shop around a little more before buying, just so I’d feel more confident that I’m getting the best value.
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julia.Dale
March 04, 2026
"Wish I’d Read Reviews First"
I wish I had read the reviews before ordering. Pretty much everything I picked ended up not being available, which was really annoying. It felt like a waste of time.
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RobertHobson
February 22, 2026
"Warranty support was a letdown"
I tried reaching out for warranty support, it was frustrating. As someone who usually tries to be patient and give customer service the benefit of the doubt, I still came away feeling like they didn’t really want to help me. The whole experience just felt discouraging.
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christina_Butler82
February 22, 2026
"Pretty easy mattress removal"
I ordered from Sleep Country and added the old mattress removal option. The delivery guys took it away without making a fuss, which was a big relief because I didn’t want to deal with disposal myself. They did show up a bit later than the time window, but it wasn’t a huge deal. Overall, it was straightforward and worth it for the convenience.
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charleshaber7597
February 19, 2026
"Setup felt a bit rushed"
The delivery guys seemed like they were in a hurry during the setup, and after they left I noticed a few parts were loose. I thought maybe I was just being picky at first, but it really did feel like they didn’t take the time to make sure everything was secure.
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hello_jessie665
February 12, 2026
"Support Came Through"
Had a little problem after the delivery showed up, nothing too crazy, just one of those annoying things you have to deal with. I reached out to support and they got back to me fast, which was good. It did take one extra call to actually get it all sorted, but in the end they fixed it and I was fine with how it turned out
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ronnie2000
February 09, 2026
"Pretty smooth delivery"
The delivery guys showed up right on time, which was great. They were polite, got everything set up quickly, and there weren’t any problems at all. Very efficient service, I guess I was oddly impressed by how uneventful the whole thing was...
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hello_deirdre562
February 05, 2026
"Found what I needed"
I was able to find what I was looking for quickly. Overall, it was a simple and easy experiance, no complaints from me.
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MignonMather
January 31, 2026
"Pretty decent delivery experience"
I’ll admit, I wasn’t totally sure how this would go, but it was actually okay. I got clear texts about the delivery window, and the driver even called before arriving. It did show up a little later than I expected, which was kind of annoying, but they kept me updated the whole time, so I can’t really complain too much.
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robert2000
January 31, 2026
"Felt ignored and the terms kept changing"
I left feeling frustrated. Nobody really helped me, and every time I asked a question it felt like I was bothering them. On top of that, the terms seemed to keep changing, which made the whole thing even more annoying and confusing.
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nelson1992
January 30, 2026
"Helpful Payments, Just a Little Wait"
The monthly payments were such a relief and made things feel way more manageable. I was a little frustrated that the approval process took a bit longer than I expected, but once it went through, I felt really grateful to have the option.
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